I want to let you know how much I and everybody at Miami Township appreciate Mike Elam and Kraft Electric’s superb help and service this week. You may or may not be aware, but Mike spent over 18 consecutive hours here on Tuesday helping to trouble-shoot a telecommunications problem that we had. Mike understood the severity of the situation, gave us great management over another outside vendor who was also working on the situation, and adapted things so that we overcame the problems. Mike is a solid representative of Kraft and I very much appreciate the service that we receive from him.
On behalf of the entire team at Steelcraft, and Allegion, we wanted to take the opportunity to thank Kraft Electric for the work that was performed at our facility at the end of 2014. Shutting down production for 2 weeks in order to perform the bus and switch gear replacement was a difficult decision for a plant of 600+ people and growing revenue. Kraft did an excellent job of planning, coordinating, and communicating up front to ensure project plans were in place. The pre-work that was done during the first 3 weeks of December while we were in production was seamless. During the actual shutdown, the level of energy, professionalism, safety, and work ethic displayed by 20+ Kraft associates in the facility should make you very proud. By far, the most rewarding part for our business was seeing Kraft hit their deadline exactly, and restore power to the entire plant on time. The livelihood of 600 associates, and our customers, depended on that. We thank all the Kraft employees involved in this project, and know that we will reach out to them again when the time comes.
Not only did we receive a quick response from you, the situation was handled with the utmost professionalism and expertise and it was resolved in a timely manner.
I would also like to thank you for making accommodations to help us get necessary production started ahead of schedule. I install factories all across North America and I have wished that Kraft Electric were nation wide, then you could do all my plant installations.
Your crew came in with military efficiency, devised a plan of action, and immediately got to work. Thank you for your willingness to take on such a risky project from your end in order to get UPS out of an extremely tough situation. I look forward to having the opportunity to work with you and your crew again on future projects.
We just completed converting all of our fire panels from another service to EM 24 and added new communicators. I could not be more pleased with the results. The professionalism your people showed in completing this monumental task (my opinion) went above and beyond. There were obstacles presented by the panels. But, the talent of your crew shined when every obstacle was overcome with positive results. Since the conversions…we have completed our 2018 Annual Sprinkler System / Fire Alarm Panel Inspections. “FLAWLESS” I relayed this information back to our Prologis Senior Property Manager and told her; “this is the fastest these inspections have ever been completed in my 25 years with Prologis.” Again, I wanted to pass on this Thank You and tell you how much I appreciate the TEAM at Kraft Electric!
I will back him up on this and say that we are above pleased with how all of the conversions went and are very excited to have EM24 handling our monitoring going forward. Thank you for always being there when we need you, Kraft Electric has been a very valuable vendor for us and we greatly enjoy working with your teams.
I wanted to take a minute to praise Craig on his work for us. Kraft has been our most dependable sub-contractor since I have worked here and thanks to Craig’s hard work. Craig has gone out of his way to go above and beyond, to push stuff through for us to get quotes to you guys for us, to schedule work on short notice because GM is wanting it done asap, just really giving extra on customer service. His guys always work safely and get the job done with quality. So I just wanted to share that and please share with Craig, but I believe in giving credit where credit is due. So just wanted to say what an awesome job he does for us and in turn you guys as your subcontractor for us here.
I am writing to thank you for the work your company did for us recently on the remodeling and expansion of our office. In particular, I want to let you know what an excellent job Ron Cunnigan did for us.
I strongly believe that a company’s facilities contribute to a productive work environment and to the satisfaction and pride of its employees. Obviously our own office was a project that was near and dear to my heart. I had a vision for our office space and Ron understood that and went out of his way to make sure my vision was realized. His attention to detail, pride in his work and willingness to work with me made him a true pleasure to work with. In this day and age those qualities seem to be increasingly rare and he should be commended for his professionalism and dedication. I could not have asked for a more stellar performance on his part. He truly went above and beyond to make sure I was satisfied and it was very much appreciated.
Since our inception in 2010, we have always considered Kraft Electric to be one of our most valuable partners and it’s people like Ron that continue to reinforce that. The project turned out to be everything I envisioned. Next time you’re in the neighborhood stop by and I’ll give you a tour.
The original project schedule was challenging and yet thanks to the efforts of your company we were not only able to meet it, but we actually improved on it. We truly appreciate working with you on this project and look forward to working with you on many more in the future.
All of the electricians showed up on time and eager to work. Kraft Electric finished the project ahead of schedule, even with its three revisions changing the electrical scope. I would highly recommend Kraft to perform any electrical work.
Thank you to the Kraft Team on the Fischer Homes Office TI project we recently completed in Erlanger. We were fortunate to have a great team of contractors, and Kraft was at the top of the list. Ron Karaus from Kraft Electric was outstanding on this project. I believe that the “boots on the ground” are the guys that make fast schedules happen, and that was certainly the case with Ron. Week after week, Ron worked through the issues that come with renovation work, and met or exceeded every schedule target we asked him to. Thanks again to Kraft Electric for an outstanding project, and certainly feel free to use my name as a reference for Kraft.